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Tales from Consumer Advocacy Land
by Michelle Couch-Friedman

Real stories. Real rescues. Real advice.
True tales of travelers in trouble and consumers in crisis — told by the journalist who doesn’t just report the mess, but fixes it. Tales from Consumer Advocacy Land is the companion newsletter to ConsumerRescue.org.

🛳️💎💸Here's what can happen if you buy a $16,000 necklace aboard a cruise ship

Nov 28, 2025

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9 min read

🛳️💎💸Here's what can happen if you buy a $16,000 necklace aboard a cruise ship

Happy Thanksgiving: A cruise ship shopping fiasco, airline denied boarding mishaps, and more🤪

 💸 🚗8 expensive car rental mistakes and scams that will wreck your wallet

Nov 20, 2025

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8 min read

💸 🚗8 expensive car rental mistakes and scams that will wreck your wallet

Car rental pitfalls to avoid in 2026, and what did the DOT just get rid of? (Hint: it isn't good) 🤬

 🚕💸5 terrible tourist scams that could ruin your vacation in 2026

Nov 13, 2025

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8 min read

🚕💸5 terrible tourist scams that could ruin your vacation in 2026

A scammer picks the wrong victim (me!), plus what it's like to fly right now🤪

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About
Tales from Consumer Advocacy Land & Consumer Rescue 🛟⛑️

Tales from Consumer Advocacy Land is the free weekly newsletter of Consumer Rescue, an organization founded by investigative journalist and ombudsman columnist Michelle Couch-Friedman. Consumer Rescue is dedicated to educating, defending, and protecting travelers and other consumers. If you have a problem with a company and cannot resolve it on your own, you can ask our advocacy team for help, and we’ll investigate. Our direct consumer mediation and executive customer service contact finder are always free of charge to anyone who needs our assistance.

© 2025 Tales from Consumer Advocacy Land by Michelle Couch-Friedman.

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