Michelle is the Chief Fiasco Fixer & founder of Consumer Rescue. She's a journalist & mediator.
Mar 1, 2026
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9 min read
How did this traveler get to Mexico if he was a no-show?
Feb 17, 2026
Was this vehicle really impounded?
Feb 6, 2026
🤬A repeat appearance by a scam call center, and more
Jan 31, 2026
10 min read
🚗☃️Get a Real ID or pay $45, winter scenes, and dirty car rentals
Jan 27, 2026
8 min read
✈️Here's what airlines really do with all that unclaimed baggage, losing your passport on a flight consequences and more
Jan 20, 2026
Will she ever see her money again?, false smoking charges and more!
Jan 13, 2026
How to detect a fake travel agent before they take you for a ride
Jan 2, 2026
7 min read
Some of these errors are expensive AND embarrassing
Dec 24, 2025
Why did both of this traveler's rental cars suffer complete mechanical failure?
Dec 15, 2025
A sick spouse leads to a giant loss — or will it? Why you should never try to buy a voucher in a Facebook group and more
Dec 7, 2025
My husband's surprise inheritance, The Retail Equation, and Q &A with Abe
