Tales from Consumer Advocacy Land is the free weekly newsletter of Consumer Rescue, an organization founded by investigative journalist and ombudsman columnist Michelle Couch-Friedman. Consumer Rescue is dedicated to educating, defending, and protecting travelers and other consumers. If you have a problem with a company and cannot resolve it on your own, you can ask our advocacy team for help, and we’ll investigate. Our direct consumer mediation and executive customer service contact finder are always free of charge to anyone who needs our assistance.
© 2025 Tales from Consumer Advocacy Land by Michelle Couch-Friedman.