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Tales from Consumer Advocacy Land
by Michelle Couch-Friedman

Real stories. Real rescues. Real advice.
True tales of travelers in trouble and consumers in crisis — told by the award-winning journalist who doesn’t just report the mess; she fixes it. Tales from Consumer Advocacy Land is the companion newsletter to Consumer Rescue.

11 ways cruise passengers get denied boarding (straight from my case files)

Jul 26, 2026

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2 min read

11 ways cruise passengers get denied boarding (straight from my case files)

⚽️👻StubHub sold this soccer fan a $10,767 ghost ticket to the World Cup Final. Now what?

Jul 19, 2026

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3 min read

⚽️👻StubHub sold this soccer fan a $10,767 ghost ticket to the World Cup Final. Now what?

⛴️Up tonight: Cruise fiascos galore

Jul 12, 2026

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5 min read

⛴️Up tonight: Cruise fiascos galore

🤬✈️Hilton increased the price of our hotel room by $1,800. Is this legal?

Jul 7, 2026

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5 min read

🤬✈️Hilton increased the price of our hotel room by $1,800. Is this legal?

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Tales from Consumer Advocacy Land

The newsletter of Consumer Rescue, the North American Travel Journalists Association’s (NATJA) 2026 silver award winner for Best Independent Travel Blog.🏆

Written by investigative journalist and ombudsman columnist Michelle Couch-Friedman.

Real stories. Real rescues. Real advice.

100% human-created. Guaranteed. 👩‍💻📝

© 2026 Tales from Consumer Advocacy Land by Michelle Couch-Friedman.
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