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Tales from Consumer Advocacy Land
by Michelle Couch-Friedman

Real stories. Real rescues. Real advice.
True tales of travelers in trouble and consumers in crisis — told by the award-winning journalist who doesn’t just report the mess; she fixes it. Tales from Consumer Advocacy Land is the companion newsletter to Consumer Rescue.

🤬💸How my child fell for a $1 donation Zelle scam in Philadelphia

Jun 11, 2026

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5 min read

🤬💸How my child fell for a $1 donation Zelle scam in Philadelphia

🚗💰Wrong gas, wrong guy: Why is Hertz demanding $9,000 for these rental car repairs?

May 31, 2026

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6 min read

🚗💰Wrong gas, wrong guy: Why is Hertz demanding $9,000 for these rental car repairs?

🥹Extenuating circumstances forced my family to cancel our Vrbo. Where's my $3,497 refund?

May 17, 2026

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5 min read

🥹Extenuating circumstances forced my family to cancel our Vrbo. Where's my $3,497 refund?

☹️🚢Instant regret: Cruise passenger buys a $3,100 "magical device" during a port stop

May 3, 2026

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7 min read

☹️🚢Instant regret: Cruise passenger buys a $3,100 "magical device" during a port stop

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Tales from Consumer Advocacy Land

The newsletter of Consumer Rescue, the North American Travel Journalists Association’s (NATJA) 2026 silver award winner for Best Independent Travel Blog.🏆

Written by investigative journalist and ombudsman columnist Michelle Couch-Friedman.

Real stories. Real rescues. Real advice.

100% human-created. Guaranteed. 👩‍💻📝

© 2026 Tales from Consumer Advocacy Land by Michelle Couch-Friedman.
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