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Tales from Consumer Advocacy Land
by Michelle Couch-Friedman

Real stories. Real rescues. Real advice.
True tales of travelers in trouble and consumers in crisis — told by the award-winning journalist who doesn’t just report the mess; she fixes it. Tales from Consumer Advocacy Land is the companion newsletter to Consumer Rescue.

🚙🤬An off-site Dollar Rental Car charged me $1,900 in airport fees. Help!

Oct 11, 2026

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4 min read

🚙🤬An off-site Dollar Rental Car charged me $1,900 in airport fees. Help!

Tour operator still owes customers thousands of dollars. So why is she on Airbnb now?

Sep 28, 2026

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3 min read

Tour operator still owes customers thousands of dollars. So why is she on Airbnb now?

🏴‍☠️If porch pirates steal your Amazon delivery, can you get your money back?

Sep 14, 2026

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4 min read

🏴‍☠️If porch pirates steal your Amazon delivery, can you get your money back?

 Why are Vantage Travel bankruptcy victims being challenged now?

Sep 6, 2026

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3 min read

Why are Vantage Travel bankruptcy victims being challenged now?

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Tales from Consumer Advocacy Land

The newsletter of Consumer Rescue, the North American Travel Journalists Association’s (NATJA) 2026 silver award winner for Best Independent Travel Blog.🏆

Written by investigative journalist and ombudsman columnist Michelle Couch-Friedman.

Real stories. Real rescues. Real advice.

100% human-created. Guaranteed. 👩‍💻📝

© 2026 Tales from Consumer Advocacy Land by Michelle Couch-Friedman.
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