⛑️Consumer Rescue PresentsΒ πŸ›Ÿ

Tales from Consumer Advocacy Land

Real stories. Real Rescues. Real advice.

Hello friends! Happy Thursday ❀️

I have some good news and, unfortunately, some bad news about air travel in the United States today that I’ll share after our featured articles.

But first, let’s find out what’s new in Consumer Advocacy this week.

We have three all-new articles today.πŸ₯³

πŸš—As we steer toward 2026, I have a rundown of eight expensive car rental mistakes and scams that you need to avoid.

Then, as Medicare’s 2025 Open Enrollment winds down, Consumer Rescue’s registered Medicare counselor, Abe Wischnia, has some important information for you.

πŸ’ΈLastly, were you caught off guard by the sudden bankruptcy and closure of Sonder by Marriott last week? Over at The Points Guy, I reported on the collapse and shared what I learned during an interview with our Marriott spokesperson.

And if you missed last week’s featured article covering five of the most common travel scams I’m familiar with, I’ll reshare it as well.

Enjoy! 🌈

This Week’s Fiascos and Fixes πŸ”

Expensive car rental mistakes are easily avoidable with just a little research and preparation. Yet week after week, the Consumer Rescue case files show that many car rental customers do neither. By the time I hear from these blindsided travelers, that oversight has led to hefty fees and other unpleasant repercussions.Β 

Here are the most common mistakes car rental customers make and what you can do to avoid them.

(Michelle Couch-Friedman, Chief Fiasco Fixer)

Consumer Rescue’s registered Medicare counselor and special features columnist, Abe Wischnia, answers questions about the Medicare Plan Finder. (Abe Wischnia, Consumer Rescue)

Last week, a TPG reader arrived in Toronto, expecting to spend the next four days at a cute boutique hotel, The Slate, in the Entertainment District. But when she arrived at the property, which was operated by Sonder, she was shocked to be greeted by locked doors β€” and an eviction notice.

(Michelle Couch-Friedman, Ombudsman columnist for The Points Guy)

Could an ombudsman columnist who routinely writes about tourist scams become the target of one herself? The answer is, of course, β€œYes.” No traveler is immune to the possibility of a brush with a bad actor β€” not even me.Β (MCF)

The comment section is open πŸ’¬πŸ—£οΈ

Do you have an opinion about today's articles? Want to share a suggestion? I love hearing from you.

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It's a private group, so only members can see what's inside. We hope to see you there!

Welcome, new friends! πŸ₯°

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Air travel: the good and bad news this week ✈️

πŸ‘First, I’ll give you the good news: On Monday, the FAA lifted the flight reduction orders, and it is now predicted that air traffic should be back to β€œnormal” for holiday travel next week. Yay! πŸ¦ƒπŸŽ‰

πŸ‘ŽπŸ»The bad news: The Department of Transportation formally withdrew the flight delay and cancellation proposal I told you about last December that, if passed, would have finally provided compensation to U.S. passengers inconvenienced by flight disruptions. Unfortunately, many travelers misunderstood the news reports about that proposal last year and assumed it was a done deal.

It wasn’t. It was just a proposal. And now it’s not even on the table as a consideration.

For the foreseeable future, U.S. airlines remain under no obligation to provide compensation to passengers inconvenienced by flight delays or cancellations β€” and they certainly won’t. That means travel insurance remains as crucial as ever to protect you against financial losses during an extended flight delay or cancellation.

‼️What’s your pressing travel insurance question?

I’m working on a comprehensive travel insurance guide. I want to make sure I answer all your questions. Feel free to post them in our What’s your Problem Facebook group (link is below), on the Consumer Rescue Facebook page, or send them directly to me (my email is in my signature).

Until next time πŸ˜ƒ

Don't forget! Consumer Rescue is just a click away. One of us is always here to answer your questions.Β 

Of course, you can always reach me at [email protected]

Your friend and loyal consumer advocate,Β 

Michelle Couch-Friedman

Founder/CFF (Chief Fiasco Fixer)Β πŸ˜›

917-841-0583

The Consumer Rescue newsletter and the articles you read on the site are fine-tuned by a team of absolutely wonderful editors (and my friends): Art Ellis, Karen Roberts, Irene Rawlings, Wendie Feinberg, Tanya Anticevic, Jennifer Finger, Robyn Whittingham, Teri Bergin, Dwayne Coward, and Chip Elam. ❀️

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